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OUR MISSION
OUR MISSION
OUR MISSION
At NOVA Little Steps, our mission is to empower people with disabilities to live independently, confidently, and with purpose. We provide personalised, high-quality support that promotes choice, dignity, and inclusion—helping individuals achieve their goals, one step at a time.
OUR VALUES
OUR MISSION
OUR MISSION
Our values are at the heart of everything we do. We believe in treating every individual with respect and empathy, always listening with compassion and understanding. Integrity guides our actions—we are honest, transparent, and accountable. Through cooperation and collaboration, we work closely with participants, families, and communities
Our values are at the heart of everything we do. We believe in treating every individual with respect and empathy, always listening with compassion and understanding. Integrity guides our actions—we are honest, transparent, and accountable. Through cooperation and collaboration, we work closely with participants, families, and communities to achieve shared goals. Committed to excellence, we strive to deliver the highest standard of care and support, helping people with disabilities live meaningful, empowered lives.
OUR VISION
OUR MISSION
OUR VISION
Our vision is to build a community where people with disabilities feel empowered, included, and supported to live life their way. We believe that with the right care and encouragement, every small step can lead to lasting progress. Our goal is to create opportunities for individuals to grow in confidence, achieve independence, and live with dignity and purpose.
1. Person-Centred, Not Process-Centred
We don’t take a “one-size-fits-all” approach. Every support plan at Nova Little Steps is built around your goals, your needs, and your pace. We listen, adapt, and evolve with you — ensuring that you are at the heart of every decision.
2. Culturally Inclusive and Community-Focused
Nova Little Steps embraces and celebrates diverse backgrounds, especially participants from CALD (Culturally and Linguistically Diverse) communities. We understand that culture, language, and family values matter — and our team reflects the communities we serve.
3. Holistic Support Services
Unlike many providers who focus on limited areas, Nova Little Steps offers a full spectrum of NDIS supports, including:
• Daily Living Assistance
• Supported Independent Living (SIL)
• Community Participation
• Travel and Transport Support
• Specialized Disability Accommodation (SDA)
• Support Coordination
This means participants can stay with a trusted provider long-term as their needs evolve.
4. Responsive and Accessible
Our team is always reachable, whether it’s a quick question or an urgent support need. We pride ourselves on being available, transparent, and easy to communicate with — because your peace of mind matters.
5. Experienced Yet Compassionate Team
Our staff are not just qualified — they are passionate, kind-hearted, and genuinely invested in helping participants thrive. We carefully match support workers to each individual for long-term consistency and trust.
6. Driven by Real Impact, Not Just Compliance
At Nova Little Steps, we don’t just “tick boxes.” We measure success by the real-life progress our participants make — whether it’s gaining independence, improving confidence, or achieving personal dreams. Our team combines decades of expertise to deliver reliable, compassionate support. With 22 years in nursing, 20 years in medical practice, and 16 years in assistive technology, we ensure informed care and practical solutions. Our ethical accountant manages finances with integrity, and our dedicated support workers provide empathetic, person-centered assistance.
